Incident Details
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Virgin Outage Affecting LD8 POP25/05/2023 02:15
Resolved [25/05/2023 02:38]
The issue was associated to planned notifications from Virgin (C01390678). The list of associated circuits was not exchaustive and hence the confusion. The planned works are now complete and no further disruption is expected.
Identified [25/05/2023 02:30]
Virgin are aware of an issue at the Brentford Metnet within their core. Investigations are underway. We are now seeing all affected connections restore.
Investigating [25/05/2023 02:15]
We are investigating an outage affecting all Virgin circuits terminating across all our NNI in LD8 (Hex) data centre. Once we have more details to share we will be in touch.